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Server Situation Update

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Server Situation Update Empty Server Situation Update

Post by Sporadic Wed Jan 26, 2011 9:22 pm

Posted by GM Tanda


What is going on:



Ever since the ISP move our servers have been unstable.

It seems the network connection on some of the servers times out sometimes. This means the server cannot talk to the database anymore and this results in a crash. This is on our internal network so it should not have been affected by the ISP move.



What we are doing about it:



Our technical team along with the developers have been working night and day going through every possible cause they can think of. They have ruled out a hardware failure on the servers so we will not switch to our backup servers that we keep in case of a hardware failure.



I do not know every single thing they have tried and ruled out so I cannot pass this information on to you.



What will happen after the technical issues are resolved:



We will run a significant event after the issues are resolved.

We do not know the full contents of this event yet. If you have suggestions, then please pass them along.



I know many of you love Rappelz and are frustrated about the situation. I am very sorry about what is going on. I am also frustrated and ashamed of the situation. I expect to offer a more stable service to you, our valued players.



Please bear with us.



- Tanda
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Post by Suri Wed Jan 26, 2011 9:24 pm

i will bear rappelz
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Post by Kisser Wed Jan 26, 2011 10:13 pm

Yes when I saw this I was so happy finally we hear sumthing from a GM
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Post by Suri Wed Jan 26, 2011 10:14 pm

+ we will get a event
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Post by Kisser Wed Jan 26, 2011 10:22 pm

yep a very good one, I'd like 50% exp event XD, also

PANTERA AND TORTUS ARE DOWN CUZ THEY R TESTING THEM

Idk if they're still down that's wat I read on forums



and hahahahahha spor ure on rappelz site on the people that like rappelz thing at the bottom I was like hahah look charles!
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Post by Suri Wed Jan 26, 2011 10:39 pm

yaya saw it 2
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Post by Sporadic Wed Jan 26, 2011 10:49 pm

Fuck yeah.

Also, kisser idk if you use this site or not but it's way easier than logging in everytime and checking.

http://www.wildseven.org/servers.php?region=usa&refresh=30
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Post by Kisser Wed Jan 26, 2011 11:09 pm

yeah I do but I use the other one this one wasn't working a while ago
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Post by Sporadic Wed Jan 26, 2011 11:34 pm

It's always worked for me.
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Post by Sporadic Thu Jan 27, 2011 3:34 am

Bahamut last server standing. They announced they're not refreshing the servers upon crash until they are all fixed.

This may take awhile D:
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Post by Kisser Fri Jan 28, 2011 1:30 am

GM tanda, i think that's the name said that their engineerings and devs hadnt gone home last night nor slept trying to fix this issue, he didnt go home as well Shocked
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Post by TheDemonHunter Fri Jan 28, 2011 1:32 am

wow we owe them a lot
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